Sports Tutor Return Policy.
Factory direct purchases of Sports Tutor machines within the U.S. are backed by a three year warranty and a one week money back guarantee, with the exceptions of the TriplePlay Prime and TriplePlay Ultra machines which carry a two year warranty. To return a machine please call Sports Tutor toll free at 1-800-448-8867 to get a Return Authorization Number (RAN). Deliver the unit postage prepaid to Sports Tutor, 3300 Winona Ave., Burbank, CA 91504. Include your name, address, daytime phone number, copy of original bill of sale, and a brief description of the reason you are returning the machine. Your machine will be either returned to you, or your money refunded, within two weeks from the day it is received.